Case overview
The consulting assessment reviewed customer intent, product value and the economics of acquisition. We identified where broad traffic was absorbing investment without supporting the business, then defined a roadmap for concentrating spend on qualified demand and stronger conversion opportunities.
The marketing structure separated high-intent searches from less relevant discovery traffic. Specific product and occasion clusters connected customer needs with the offering, while negative keyword refinement reduced wasted visibility. The strategy prioritised the quality of demand rather than the volume of clicks.
AI-assisted query analysis grouped search patterns and highlighted potential exclusions for human review. Automated reporting connected those patterns with acquisition costs and conversion signals, giving the team a more consistent way to refine campaigns and evaluate expansion opportunities.
Customer acquisition cost fell by 62%. The programme also created a more transparent search acquisition system, with clearer investment priorities and a repeatable process for protecting efficiency as demand changed.












